Taken delivery of an Inscription T5 today 👍

[Desaltomac]

Been a six week journey of sorting through model specs and engine configurations but hit the home run last week and have been lucky it seems to have found one these now discontinued models.

Denim blue, pan roof , loaded with packs …. First car and first Volvo for that matter I’ve ever bought without actually seeing the vehicle. Driven around today after delivery and only realised tonight the thing isn’t taxed… why don’t the bloody dealers or insurers make it explicit…

[Chris John]

Been a six week journey of sorting through model specs and engine configurations but hit the home run last week and have been lucky it seems to have found one these now discontinued models.

Denim blue, pan roof , loaded with packs …. First car and first Volvo for that matter I’ve ever bought without actually seeing the vehicle. Driven around today after delivery and only realised tonight the thing isn’t taxed… why don’t the bloody dealers or insurers make it explicit…

It’s not the insurers job to tell you if your car is taxed and it may have been an idea if you’d asked the dealer if tax was included!

[Desaltomac]

Christ I wouldn't you anywhere near my customer service team ... get on with making the tea

[Deleted User 3359]

If this was a new car, then the dealer is deffo at fault, if used, they still have a responsibility!

A new car used to come to the dealer with a V something form (I suspect it's done online now) that THEY used to register (i.e the reg number) AND tax the car. I'm pretty certain they have to pay for the Road Tax to register the vehicle! You would have nothing that would let you tax the car (with a used car you get the slip from the V5

[Felindre]

This should be down to the dealer, brand new or used. You won't have the paperwork to tax it until you receive the V5. How have you realised it's not taxed? Maybe the dealer has done this but it's not gone through the system yet.

[ChrisLF]

As it's an Inscription I'm guessing second-hand? Was it from a Volvo dealer?

But whatever dealer, they know you will be driving it away so have some responsibility even if only from a customer service viewpoint.

Anyway, enjoy your new car, you shouldn't be disappointed.

[Desaltomac]

Thanks for your comments. I haven't bought a car for a while and this was delivered to home so no handover in the showroom, just occurred to me last night after a nice jaunt through Surrey yesterday that it wasn't taxed..... I took out Volvo insurance on the back of their 7 day cover, good value compared to online aggregators, has anyone else insured with Volvo?- one would have thought the VED and insurance would have been linked, given that the insurance is invalidated if not taxed.. and I took out Gap ins on it... anyway was a fugitive for a few hours yesterday..... called the showroom this am and got the codes for the online DVLA so sorted

Cracking vehicle and great step up from a Golf

[Deleted User 3359]

Thanks for your comments. I haven't bought a car for a while and this was delivered to home so no handover in the showroom, just occurred to me last night after a nice jaunt through Surrey yesterday that it wasn't taxed..... I took out Volvo insurance on the back of their 7 day cover, good value compared to online aggregators, has anyone else insured with Volvo?- one would have thought the VED and insurance would have been linked, given that the insurance is invalidated if not taxed.. and I took out Gap ins on it... anyway was a fugitive for a few hours yesterday..... called the showroom this am and got the codes for the online DVLA so sorted

Cracking vehicle and great step up from a Golf

That's an atrocious story... One for Trading Standards IMHO!

[Paul F]

When I got my car the dealer did everything at handover including me taxing the car. I was told it was part of their customer care so the buyer knew it was taxed as they drove away. The first time I’ve had this but didn’t mind at all. Guess it’s down to personal preference. I can understand the frustration though could have been costly.

[ChrisLF]

You'd think the dealer would have gone through a tick sheet before delivery including VED? Different with a private purchase as you would definitely have to deal with the VED yourself.