Frequent logout

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Mikeg1
Posts: 495
Joined: Tue Nov 02, 2021 7:14 pm

Post by Mikeg1 »

Getting this every other day despite choosing "remember me" each time.

Emailed Contact Us but no response.

Anyone else getting this or is it just me they want rid of?

Screenshot_20230512-212605.png

Mike. West Yorks.

MY22 B4P R Design 8 sp auto, Thunder Grey with Climate, Park Assist, Android Auto, Car Protection & mudflaps, Service Plan.

Ordered 02/11/21, collected 17/11/21
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Felindre
Posts: 785
Joined: Wed Dec 23, 2020 2:19 pm
Location: South Wales, UK

Post by Felindre »

Nope, but then I'm using a laptop. What's this on, iphone?
B4 AWD Inscription , Fusion Red, Blond interior. Drivers Assist, Climate, Tinted rear windows and Towing pack.
Ordered 14 Dec 20, delivered 10 March 21
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Andy40
Posts: 458
Joined: Sat Mar 26, 2022 10:24 am

Post by Andy40 »

Via phone, it’s has been logging me out recently - seems to have been okay over past day or so…
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Mikeg1
Posts: 495
Joined: Tue Nov 02, 2021 7:14 pm

Post by Mikeg1 »

Felindre wrote: ↑Fri May 12, 2023 10:40 pm Nope, but then I'm using a laptop. What's this on, iphone?
Android v13.

Still has me logged in so far today 🤷🏻‍♂️
Mike. West Yorks.

MY22 B4P R Design 8 sp auto, Thunder Grey with Climate, Park Assist, Android Auto, Car Protection & mudflaps, Service Plan.

Ordered 02/11/21, collected 17/11/21
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Mikeg1
Posts: 495
Joined: Tue Nov 02, 2021 7:14 pm

Post by Mikeg1 »

And again today. What a waste of time.

Screenshot_20230514-142851.png

Mike. West Yorks.

MY22 B4P R Design 8 sp auto, Thunder Grey with Climate, Park Assist, Android Auto, Car Protection & mudflaps, Service Plan.

Ordered 02/11/21, collected 17/11/21
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Rob
Site Admin
Posts: 127
Joined: Mon Mar 31, 2014 3:38 pm

Post by Rob »

I have a ticket logged that the remember me option doesnt seem to work. Unfortuantely not getting very far with the software developers but will keep you updated.
I use autofil from my browser to fill in username and password so its not much of an issue to me.
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poleposition
Posts: 78
Joined: Tue Jan 04, 2022 11:45 am

Post by poleposition »

Yes, I have been having this too for the past month or so on a Windows 10 laptop. Never used to happen.
XC40 MY23 B4P Plus AWD 7 Speed Auto AAOS
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Bob
Posts: 295
Joined: Thu Jan 25, 2018 5:14 pm
Location: Lancaster

Post by Bob »

I don't know about using Android, but with Windows PCs this kind of thing can happen with Forum software if the cookies become corrupted. It is worth deleting all cookies to see if that clears the problem.
Ordered 24th February 2018: XC40, FE, T5, Crystal White, Lava Interior (additional black carpets), 19" wheels, mud flaps, Tow Bar, Polestar, was expected June/July, then 1st October.
Finally took delivery on 16th October 2018. 8-)
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ChrisLF
Posts: 1396
Joined: Wed Apr 24, 2019 8:21 am
Location: Heart of England

Post by ChrisLF »

I'm using a tablet with Android and it's remembering me Ok.
2023 B4 Plus Dark FWD in Silver Dawn. Tinted Rear Windows. Spare Wheel & Tow Bar dealer fitted.

Gone - 2019 T4 R-Design FWD in Bursting Blue. Winter & Convenience Packs, Power Seat, Front Park Assist, Rear Camera, Spare Wheel & Tow Bar.
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poleposition
Posts: 78
Joined: Tue Jan 04, 2022 11:45 am

Post by poleposition »

I tried clearing the cookies but still the same. This is the only site I have this problem, so seems to be an issue with the site.

Not a major problem for me, just a nuisance.
XC40 MY23 B4P Plus AWD 7 Speed Auto AAOS
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