Am I happy? you bet I am, good choice. 500 miles to date 97% on electric 3% petrol brilliant. Charger to be fitted next Wednesday, using 3 pin plug just now charge every day. Like the performance, traded in a Audi Q3 TFSI 1500cc to buy the Volvo, this is a lot quicker my wife and daughter say it feels more solid than the Audi. Its fair to say Im very pleased.
The cars brilliant not so the dealership (cant say who they are).
Firstly as I posted before I had to contact Volvo customer service to see where the car was 3 hrs later got a call from dealership, "Its a hour away in a compound you can collect on Saturday".
So I go to collect salesman, " I sent you a E Mail saying where it was" He didn't because I kept them
Handover was embarrassing he asked me at least 5 times to give him 10 out of 10 when I got the survey from Volvo. It was so bad my wife who was sat in the rear had to get out because she said she just wanted to laugh it was cringy, Im not vindictive so I gave him 10.
Ive always had a dash cam fitted ,, I bought a Nextbase 550 from Halfords and they have always fitted them to be fair they have always done a good job for £36, but this time I thought I would get it fitted by Volvo. Halfords didn't give me much confidence when they were looking in glove compartment for fuse box, then said "yes its here I think I can do it OK" I think I can do it and thinking they are looking at a fuse box isn't something that inspires confidence when you've just paid £42500 for the car.
So I booked it in at Volvo. "Yes we can do it it will be about a hour that's £117 plus VAT you can wait if you want"
I turn up 10 minutes before allotted time and hand keys over, car is taken into workshop fortunately Ive taken a deck chair so I can sit outside watching the world go by.
Anyway 1hr 20 minutes have gone by no ones looked at car so I go and ask for keys back and I will go somewhere else ( its only been booked in 11 days)
Big panic and a technician makes a start so after another hour and half, pop head round corner to see how he is getting on, Mmm my word not too good. He explains this dealership have never done one before, hes using google and u tube.
About another three quarters hour on and hes nearly there apart from finding a fuse that shuts off when ignition is switched off
in the end it was the electric seat fuse he used.
To be fair I felt sorry for the lad, but if I had been told they hadn't done one before I would have got someone else to do it, told them I wasn't impressed and would probably go somewhere else for servicing, they didn't charge me.
The only other thing is when I ordered it I was told "Inscription Pro has everything" What It doesn't you cant even drop rear seat headrests that £150 extra I think everything means everything. My fault for not doing my homework.
Just one more thing I think more time should be spent on handover explaining internet connection and purchasing a P SIM card, I never knew about that I thought you just connected to broadband.
This is why this forum is brilliant Ive learnt more off here than the dealership . Ive ordered a SIM £6 for 4 GB data from Virgin, stick that in and we are away hopefully.
Id like to finish by re iterating I love the car, Volvo customer services were very good they kicked dealership up backside and speeded up charger fitting.
I don't know what this post is saying really Is it me de stressing me self
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