Page 1 of 1

Broken down

Posted: Sat Jul 17, 2021 4:02 pm
by bigboots
So for the second time in a week the xc40 recharge has broken down. First time it went into limp mode and wouldn’t allow me to go over 20mph, Volvo assist turned up plugged in and away we went, now this time I have had the error Driver Support System unavailable, service required and again a lack of drive on both petrol and battery. The garage seem to think it is a software update that is needed to fix the problem…..now my question to you all is, how long does it normally take for a software update to complete?

Re: Broken down

Posted: Sun Jul 18, 2021 5:06 pm
by step2534
How old is the car?

Re: Broken down

Posted: Sun Jul 25, 2021 9:53 pm
by bigboots
step2534 wrote: Sun Jul 18, 2021 5:06 pm How old is the car?
The grand old age of 4 months

Re: Broken down

Posted: Mon Jul 26, 2021 7:18 am
by Chris John
Reject the car as it’s so new
Or get the dealer to pick it up and drop off a loan car and refuse to have the car back until they can convince you it’s fixed

Re: Broken down

Posted: Mon Jul 26, 2021 8:23 am
by Greggspies
The second. The first is not going to be accepted.

To answer the original question, a couple of hours.