Servicing

All Volvo XC40 related discussions
White
Posts: 10
Joined: Wed Dec 18, 2019 11:33 am

Servicing

Post by White » Wed Feb 12, 2020 9:20 pm

I have taken out a three year service plan when purchasing the vehicle but have just had two thoughts.
1. When the vehicle is serviced by the Volvo dealer, how do I know what he has checked, toped up, updated etc.
2. If after the three year service plan runs out and I consider using a non Volvo garage for a service, what is the extent of the work I am going to ask them to do?
With my previous vehicle, a Hyundai SantaFe, it was possible to get a service chart itemising the work to be checked, replaced etc at various mileages/years.
Are any owners using a non Volvo garage for servicing or are these vehicles so sophisticated that it is essential to use a Volvo agent?

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Volvo XC40, T4, R-Design Pro, AWD, Automatic, Thunder Cloud Grey

Deleted User 2490

Re: Servicing

Post by Deleted User 2490 » Wed Feb 12, 2020 10:30 pm

Can't be sure of what's included, but I'm sure it'll be on the internet somewhere!

As much as car manufacturers tell us how sophisticated modern day cars are, provided it's a petrol or diesel, they haven't changed much in over a 100 years. There's levels to check, pads to check, oil to change, filters to check change (or simply ignore!). As far as the electronics most popular high street mechanic shops (eg Halfords, KwikFit) have the necessary technology. And most "back street" establishments either have it or can buy it in.
Many will fit compliant Volvo parts so you don't necessarily have to go to Volvo during the warranty period. Although if you've paid upfront it's in your interest to go Volvo.

DarrenF
Posts: 224
Joined: Tue Jul 16, 2019 4:50 pm

Re: Servicing

Post by DarrenF » Thu Feb 13, 2020 1:23 am

You will get the software updates with a volvo service which, i guess, most likely will not get from a 3rd party garage.

I paid for the 5 years service, and will try out my local volvo dealer and if I am not happy go to a different one (I am lucky to have a couple close enough to consider using).
XC40 T5 R-Design Pro in Bursting Blue with Convenience, Intellisafe Pro, Winter Plus and Xenium Packs and a few other bits. Ordered July'19 picked up end of Nov'19.

TrevG
Posts: 54
Joined: Sun Sep 30, 2018 1:50 pm
Location: Sunderland

Re: Servicing

Post by TrevG » Thu Feb 13, 2020 12:39 pm

My car is due it’s first annual service tomorrow is there any software upgrades I need to request the garage have already told me there is a modified tailgate handle to fit
XC40 R Design T4 Fusion Red, winter pack, electric tailgate,Sunroof, reversing camera, mud flaps ,boot liner, fitted rubber mats, and spare wheel

blastpipe
Posts: 167
Joined: Tue Aug 28, 2018 9:04 pm
Location: UK

Re: Servicing

Post by blastpipe » Thu Feb 13, 2020 9:06 pm

I have had two software updates on my xc40 in the last year.. One at the 3m check and another when the boot handle was replaced. So if you haven't had those updates then they will likely be due for your car.
T4 Auto AWD R Design March 2019

Robert Hooker
Posts: 1
Joined: Sat Jun 06, 2020 3:59 pm

Re: Servicing

Post by Robert Hooker » Sat Jun 06, 2020 4:10 pm

Has anyone else experienced being overcharged for servicing. My first service last June was after 8,000 miles and I was charged for an 18000 km service with all oil, filters and consumables replaced. The second service last week when I had done a further 7,300 miles I was charged for a 36,000 km service with again all oil filters and consumables replaced which hardly seems necessary and is certainly not very eco friendly and sustainable which Volve say is their policy. Am I being overcharged by the dealer or is this truly Volvo policy.

jamie307
Posts: 64
Joined: Mon Apr 15, 2019 8:01 am

Re: Servicing

Post by jamie307 » Sat Jun 06, 2020 4:52 pm

Robert Hooker wrote:
Sat Jun 06, 2020 4:10 pm
Has anyone else experienced being overcharged for servicing. My first service last June was after 8,000 miles and I was charged for an 18000 km service with all oil, filters and consumables replaced. The second service last week when I had done a further 7,300 miles I was charged for a 36,000 km service with again all oil filters and consumables replaced which hardly seems necessary and is certainly not very eco friendly and sustainable which Volve say is their policy. Am I being overcharged by the dealer or is this truly Volvo policy.
Like most other manufacturers, servicing is by number of years or number of miles, whichever comes first. So the first one might be 1 year or 18000km, the second 2 years or 36000km. It seems like you're hitting the annual service triggers ahead of the distance ones, which is totally normal. You are not being overcharged.
T3 Momentum Pro Auto MY20 - Thunder Grey - Intellisafe Surround - Winter Plus - 360 Camera etc- Ordered end Jan, arriving early June

Dermottdog
Posts: 451
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Re: Servicing

Post by Dermottdog » Sat Jun 06, 2020 5:06 pm

I’ve taken out a 5 year service plan. Our first service is due on September 29th but currently our mileage is only 1411!! I can guarantee our mileage won’t be anywhere near the 18,000 miles stated on the service plan document. A service is a service. The service regime has to be adhered to in order to keep the warranty valid no matter how little mileage has been completed. Unfortunate but that’s life.
R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.

Dermottdog
Posts: 451
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Re: Servicing

Post by Dermottdog » Sat Jun 06, 2020 6:17 pm

Just found this. Even if you keep up the servicing, you’re not guaranteed an easy ride....

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R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.

balmoral
Posts: 211
Joined: Thu Mar 29, 2018 6:13 pm
Location: Northumberland UK

Re: Servicing

Post by balmoral » Sat Jun 06, 2020 6:26 pm

That story doesn't ring true, to my knowledge V60s never had timing chains.
Inscription T5 Pine Grey Received 31/05/18

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