2020my SIM Card

Faults and Technical chat for the Volvo XC40
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Happningj
Posts: 11
Joined: Mon May 27, 2019 2:36 pm

2020my SIM Card

Post by Happningj » Fri Sep 13, 2019 9:27 pm

Has anybody had a problem registering for a Vodafone account?
I get an error message from the Vodafone site saying I have to be connected to the car’s WiFi hotspot to register.
The car says I’m connected and I wouldn’t be able to see the Vodafone site if I wasn’t.
Apparently Volvo know it is a problem but has anybody managed fool it.
It still says it is using data.....

F11F37D9-76F2-4B1D-98F2-187AFC6EF047.png

XC40 T3 Inscription | Glacier Silver | Charcoal


stu22
Posts: 96
Joined: Mon Mar 04, 2019 12:36 pm
Location: Colchester

Re: 2020my SIM Card

Post by stu22 » Fri Sep 13, 2019 9:40 pm

Think that's to do with the fact that the device you are using to register needs to be connected to the internet via the cars hotspot and not the devices own internet connection.


Happningj
Posts: 11
Joined: Mon May 27, 2019 2:36 pm

Re: 2020my SIM Card

Post by Happningj » Fri Sep 13, 2019 10:02 pm

Thanks,
It was connected to the cars hotspot, the car shows it as connected. The error is that for some reason the Vodafone site can’t see that it is connected. Did you already have a Vodafone SIM account or did you manage to register a new one?
XC40 T3 Inscription | Glacier Silver | Charcoal


stu22
Posts: 96
Joined: Mon Mar 04, 2019 12:36 pm
Location: Colchester

Re: 2020my SIM Card

Post by stu22 » Fri Sep 13, 2019 10:31 pm

I previously had a Three SIM in the car.
Have read that sometimes it takes a few attempts to connect but mine worked on the 2nd attempt to register.


hdasmith
Posts: 368
Joined: Thu May 10, 2018 7:16 pm
Location: UK

Re: 2020my SIM Card

Post by hdasmith » Sat Sep 14, 2019 10:30 am

stu22 wrote:
Fri Sep 13, 2019 10:31 pm
I previously had a Three SIM in the car.
Have read that sometimes it takes a few attempts to connect but mine worked on the 2nd attempt to register.
Does that mean you had an earlier than my2020 car and managed to eat a card?!
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stu22
Posts: 96
Joined: Mon Mar 04, 2019 12:36 pm
Location: Colchester

Re: 2020my SIM Card

Post by stu22 » Sat Sep 14, 2019 5:13 pm

hdasmith wrote:
Sat Sep 14, 2019 10:30 am
stu22 wrote:
Fri Sep 13, 2019 10:31 pm
I previously had a Three SIM in the car.
Have read that sometimes it takes a few attempts to connect but mine worked on the 2nd attempt to register.
Does that mean you had an earlier than my2020 car and managed to eat a card?!
No, we took delivery prior to them offering the SIM so I fitted a Three SIM however our dealer then posted us a Vodafone SIM, so swapped it over.


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