Hi
Looking at the driving journal on the app, the app is showing the location of the car at a store I visited this morning and not where the car actually is on the drive outside the house. Subsequent journeys today have also not been recorded on the journal, have checked the car and the sensus navigation correctly locates the car outside the house.
Have deleted the app and reinstalled with no change it’s still showing the car as 3 miles away, I know it is not a major issue unless the car happens to be stolen, has anyone else experienced this?
Driving journal, Volvo app
It happened to me last month when I was travelling and my phone had no Wi-Fi for a couple of days. When I got back home it still didn’t show the missing journeys so I contacted Volvo. They told me to log out of the app and log back in again. That sorted it.
The data must be stored somewhere and transferred to the app when the comms are working properly.
Hope you get it sorted.
The data must be stored somewhere and transferred to the app when the comms are working properly.
Hope you get it sorted.
MY22 XC40 Inscription B4P, Auto, FWD, Denim blue, Blond Leather, Climate, Versatility, Sunroof, Tints.
-
- Posts: 41
- Joined: Thu Sep 09, 2021 7:43 am
The exact same thing has happened to me today.
This evening - whilst safely parked on the road outside / the app thought it was still in use, with the journal only showing up until around midday.
I got in the car, started it, let it idle for a minute, and shut it off again.
Now, it doesn’t think it’s in use, but does still think it’s in the car park I left around 3 this afternoon.
I expect we’re seeing some outages on Volvo’s network given you appear to be having similar problems at sa similar time.
I’ll try logging in/out of the app. I’m sure it will update again eventually. I’m just glad I don’t have one of the electric vehicles where the app does things like keep track of charge/etc..!
This evening - whilst safely parked on the road outside / the app thought it was still in use, with the journal only showing up until around midday.
I got in the car, started it, let it idle for a minute, and shut it off again.
Now, it doesn’t think it’s in use, but does still think it’s in the car park I left around 3 this afternoon.
I expect we’re seeing some outages on Volvo’s network given you appear to be having similar problems at sa similar time.
I’ll try logging in/out of the app. I’m sure it will update again eventually. I’m just glad I don’t have one of the electric vehicles where the app does things like keep track of charge/etc..!
-
- Posts: 496
- Joined: Mon Jul 20, 2020 9:08 pm
Sounds like an App issue
Volvo XC40 T5 R-Drive Pro. Thunder Grey with lots of extras
Same here just bumped an old thread as I didn't see this one. Initially I had no access to car at all via the app, no locking or anything. Car was showing as In Use.
Now I can do most things but no driving journal and the car is showing as being located somewhere where I was earlier today.
For it to be an issue for a few of us, it probably means its them.
Now I can do most things but no driving journal and the car is showing as being located somewhere where I was earlier today.
For it to be an issue for a few of us, it probably means its them.
-
- Posts: 161
- Joined: Wed Jan 08, 2020 8:55 pm
- Location: Norfolk
On my outward journey today (9.00 to 10.00) no details were recorded by the app. On the return journey (12.00 to 13.00) it was OK. Pleased to have recorded 51mpg on a selection of 30/40/50 and 60mph roads, as on previous occasions with this route. (T3 auto).