Having endured weeks of pathetic service from Marshall Volvo Leeds, including an earlier phone conversation with the General Manager this morning, I have subsequently received a phone call from him to say that having made further enquiries, Volvo have WITHDRAWN THE MODEL WE ORDERED.
We ordered the D3 R-Design AWD (manual transmission). Has anyone else been told this??
Bad to Worse
- kirsty_s2k
- Posts: 286
- Joined: Mon May 14, 2018 9:01 pm
- Location: North West, England
That's awful! I thought my dealer was incompetent, but yours is in a whole different league. So, are you expected to start the process from scratch again?
Ex Owner. Sold Feb 2020
First Edition - Bursting Blue on 19" - D4 AWD Auto
(My other car is a 2002 Honda S2000 in Silverstone)
First Edition - Bursting Blue on 19" - D4 AWD Auto
(My other car is a 2002 Honda S2000 in Silverstone)
Bertie wrote: ↑Wed May 16, 2018 9:52 am Having endured weeks of pathetic service from Marshall Volvo Leeds, including an earlier phone conversation with the General Manager this morning, I have subsequently received a phone call from him to say that having made further enquiries, Volvo have WITHDRAWN THE MODEL WE ORDERED.
We ordered the D3 R-Design AWD (manual transmission). Has anyone else been told this??
This VCUK letter to dealers from April 17th was posted by sc55 on May 4th.
Two XC40s - so far! Inscription Pro T5 AWD Auto - Glacier Silver/Blond/21”, fully loaded, from Jan thro Sep 2021. Polestarred. Also one of the first FEs - a D4 AWD Auto - Bursting Blue/Charcoal/20" from Mar thro Aug 2018. Also Polestarred.
Here is the full letter from sc55’s post. There is further reference to the D3 situation on page 1.
viewtopic.php?f=8&t=147&start=380#p3491
Two XC40s - so far! Inscription Pro T5 AWD Auto - Glacier Silver/Blond/21”, fully loaded, from Jan thro Sep 2021. Polestarred. Also one of the first FEs - a D4 AWD Auto - Bursting Blue/Charcoal/20" from Mar thro Aug 2018. Also Polestarred.
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- Posts: 19
- Joined: Fri May 04, 2018 6:24 pm
I agree, should never have been offered for sale and deposits taken if it wasnt approved.
I having a nightmare with my order too - no build date still.
Daily mail, Watchdog etc etc - they deserve bad press.
I having a nightmare with my order too - no build date still.
Daily mail, Watchdog etc etc - they deserve bad press.
I think it’s just the AWD D3 manual that’s been taken off. My FWD D3 manual has a production slot.
Sorry to hear about the problems though. Really doesn’t seem that it should be difficult mating an engine and gearbox they’ve already got to a FWD system they’ve already got. Maybe there’s a problem with lack of torque from the D3 and lack of gears to provide sufficient or acceptable drive - the auto has more gears so maybe better able to manage this? Or maybe the manual gearbox arrangement needs the drive mechanism to be modified from the automatic configuration?
Unfortunately, things crop up in manufacture, as we’ve found in my company. Should have been better communicated though.
Inscription Pro | Pine Grey | Amber Leather | D3 FWD Manual
Ordered 11th May 2018
Delivered 6th November 2018
Ordered 11th May 2018
Delivered 6th November 2018
The reason quoted is "a delay in emissions certification" for that particular powertrain combination. I imagine it will return, just not in MY19.
Cancelled after waiting 3 months to be told delivery will take 11 months.
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- Posts: 35
- Joined: Sat Mar 31, 2018 2:19 pm
I thought you could only order AWD in auto?