Volvo cancels MY22 twin motor subscription

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KarlDines
Posts: 4
Joined: Thu Oct 07, 2021 4:48 pm

Post by KarlDines »

Anyone else had THE TELEPHONE CALL from CbV?

They called me to say that they would not be building my XC40 twin motor MY22. I had two options, switch to a single motor MY22, or cancel the order and reapply for a MY23.

Here’s the deal they offered
They will honour the subscription price on the original order (a Plus)
I ordered an Ultimate, rather than a Plus so a better spec (saving £60pm as they honour the original price)
Mileage allowance of 12,000 rather than 10,000
12 months free insurance
Free home charge point
£250 gift voucher (for the inconvenience)
Delivery mid 2022 (which I was expecting anyway)

The application went through in 1 day as they already had approval on the original order.

So, a great deal if I’m honest. Suits me.

qrt31
Posts: 172
Joined: Mon Aug 02, 2021 10:30 am

Post by qrt31 »

Sounds like you ended up OK, even if that phone call must have been very annoying. Alas, given multiple problems with my order and Volvo customer 'service', I have been offered nothing more than a £100 voucher for an 'experience'.
jy1
Posts: 3
Joined: Tue Sep 21, 2021 3:28 pm

Post by jy1 »

Hi all,
Just had the same call as Karl from CbV cancelling our P8 order which was made in August.
We were offered a fwd P6 replacement, delivery after Christmas or a reorder of P8 Pro to be delivered in August 2022, car will be then a Recharge Ultimate.
CbV are sending further details, will include pricematch.

Confirmation email says around August - September 2022 :cry:
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