Poll: Lead times ( from order till delivery)
That's not a poor showing..it's reality of the worldwide situation. Really can't see why people are getting so upset. That's about the same timescale when I ordered mine in 2018 and it arrived about 9 months later in 2019. Live with it rather than getting upset about it...it is what it is.
T4 Auto AWD R Design March 2019
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4ksantorini
- Posts: 23
- Joined: Tue Aug 31, 2021 2:51 pm
Fully agree with this!
Blaastpipe - was you advised at the point of your order that it would take 9 months to arrive?
We ordered May 2021, with the dealer saying due to production issues the max wait would be up to 8-10 weeks. But generally it would 6-8 weeks. Our current car arragment finished 1 September. We thought it would be enough of a buffer time (3 months) from the dealer quoted lead time to delivery if there were any hiccups.
Now we dont have access to a car as the old car went back. I would have much preferred if the dealer said look at worse case you are looking at 6+ months wait rather than saying 6-8 weeks . That way expectations can be managed and i could have made alternative arrangements in advance. I appreciate that production delays are out of the dealer hands and I believe the fault also lays with Volvo headquarter for the lack of clarity on their order updates.
Had the dealer at the point of the order stated worse case 3+months, I would have still placed the order but would have made interim arrangements for a car or would have kept it a bit longer.
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Greggspies
- Posts: 403
- Joined: Mon Jul 05, 2021 10:16 am
As you know, 4k, we ordered our car in May and what our dealer said was much the same as yours did. It was true at the time. The difference was that our dealer placed our order with Volvo the next day and we got the car in July. Your dealer didn't place the order then for whatever reason and by the time he did, the delays had occurred.
MY22 T5 Recharge Inscription Pro in Denim Blue with Blond Interior
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AndyDStone
- Posts: 26
- Joined: Sun Jul 04, 2021 4:50 pm
We ordered our car on the 1st June. Our dealer told us then that there would be at least a 3 month wait, and in mid-June told us it would be more like the end of Nov. I know our dealer has been completely honest, other dealers maybe less honest…
Kind regards
Andy
Andy
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4ksantorini
- Posts: 23
- Joined: Tue Aug 31, 2021 2:51 pm
I wish my dealer was like this and said the same. I dont hold out much hope until Nov/Dec time now.AndyDStone wrote: ↑Sat Sep 11, 2021 4:41 pm We ordered our car on the 1st June. Our dealer told us then that there would be at least a 3 month wait, and in mid-June told us it would be more like the end of Nov. I know our dealer has been completely honest, other dealers maybe less honest…
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4ksantorini
- Posts: 23
- Joined: Tue Aug 31, 2021 2:51 pm
Update
Volvo UK have basically washed their hands and say it is between me and the dealer and they cannot assist any further. Poor effort on their side. Only option is to go to the motoring ombudmsan which the dealer is a part of.
I have been in direct contact with the dealer and the salesperson, there are some questionable points in his conduct but I will wait until I have the car before posting on here. In short the system is showing 23rd September for it to arrive at the dealership. I'm not holding my breath.
Volvo UK have basically washed their hands and say it is between me and the dealer and they cannot assist any further. Poor effort on their side. Only option is to go to the motoring ombudmsan which the dealer is a part of.
I have been in direct contact with the dealer and the salesperson, there are some questionable points in his conduct but I will wait until I have the car before posting on here. In short the system is showing 23rd September for it to arrive at the dealership. I'm not holding my breath.
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4ksantorini
- Posts: 23
- Joined: Tue Aug 31, 2021 2:51 pm
