The power of the E Mail

All Volvo XC40 related discussions
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step2534
Posts: 58
Joined: Fri Apr 23, 2021 4:49 pm

Post by step2534 »

Mentioned befoe, I ordered my XC40 Hybrid on April 24th, every Sunday I got E Mails with various dates for delivery. In June I was getting a bit fed up with this so I told the salesman not to E Mail me till we had a sure date. Was told "OK I will let you know when its in the country"
Fair enough, So this morning I thought I would E Mail Volvo UK to see whats going on ie has it been built? is it in the country? if not can they give me a date.
I sent this at 10.30am low behold at 3.30pm, phone call from dealer "Hello Keith, good news your car is a hour away you can have it on Saturday"
Coincidence my a***, how long have they been sitting on it and what happened to let you know when its in country

Its actually in a compound at Normanton.
Im sorry but salesmen just don't do their selves any favours.

Must admit I was impressed with Volvo customer service.

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