Servicing - costs and timing

All Volvo XC40 related discussions
DanishPastry
Posts: 134
Joined: Mon Sep 14, 2020 4:07 pm
Location: West London

Post by DanishPastry »

As I bought my XC40 'nearly new' (registered 09/2020), not new, I didn't have the option of the fantastic bargain of 3-years servicing for £399 or 5-years servicing for £599.

Just contacted my local dealer to see what is available and they've quoted £1,350 for a 3-year service plan (2021, 22 and 23).

They said that without a service plan, current prices are £350-380 for a year-1 service and £480-550 for a year-2 service.

The service plan quote gives figures for Y1 (£333), Y2 (£516) and Y3 (£266). Strange that Y3 is the cheapest year.

Seems like not much to be gained, but not much to be lost. Any thoughts?

Annoyingly, my car has decided that it needs it's 18,000 mile service in 24 days from now (at which time it will be 5 months old and with well under 3k miles). Was told by the dealership that sometimes when a car first touches Volvo UK on arrival in the UK, that triggers the service interval and it will keep nagging until the real service in 09/2021.
MY2020 R-Design

White
Posts: 32
Joined: Wed Dec 18, 2019 11:33 am
Location: Scotland

Post by White »

I had a similar problem with first service interval. Bought the car new in north Scotland in December 2019 with a 3 year service plan. The pre-delivery section in the service document was stamped by a garage in Sunderland 05/07/19 and the first service was stated as being due 05/07/20. i.e. six months after purchase. The service reminder came up in the car in July 1920 but the dealer confirmed that the first service would not be due until December 2020.
I was concerned that the service book would show a period of 18 months between p.d.i and first service which could affect warranty, so the dealer agreed to replace the service book with one showing a p.d.i. date as the date of purchase.
Volvo XC40, T4, R-Design Pro, AWD, Automatic, Thunder Cloud Grey
Bazza
Posts: 35
Joined: Tue Jul 21, 2020 9:55 pm

Post by Bazza »

Just had first service done at 12 months and 4000 miles. Cost £245 on a T4 AWD.
No problems, best to shop around.
Reminder came on one month before.
R-Design T4AWD Auto Fusion Red
MikeUK
Posts: 17
Joined: Fri Nov 15, 2019 12:13 am

Post by MikeUK »

I have the 3 year plan. Just booked the 1 year service thru the app and it quoted £245 for the service if paying.
T5 R-Design Pro. Thunder Grey. Xenium, Intellisafe, Convenience, Smart Phone, Wireless Charging, Spare Wheel. Delivered 4 March 2020.
DanishPastry
Posts: 134
Joined: Mon Sep 14, 2020 4:07 pm
Location: West London

Post by DanishPastry »

Interesting, thanks.

The Volvo On-call app says my 1-year service will cost £310 if I book at my local West London dealer.
The proposed service plan budgets it at £333
The pleasant and helpful person I spoke to at the dealership told me that without a service plan I should expect to pay £350 - £380

But one has to get the stamps in the book to keep the warrenty alive, so I'll just shut up and pay up.
MY2020 R-Design
mr.vladis
Posts: 91
Joined: Sun Sep 13, 2020 12:26 pm

Post by mr.vladis »

DanishPastry wrote: Wed Jan 27, 2021 2:34 am Interesting, thanks.

The Volvo On-call app says my 1-year service will cost £310 if I book at my local West London dealer.
The proposed service plan budgets it at £333
The pleasant and helpful person I spoke to at the dealership told me that without a service plan I should expect to pay £350 - £380

But one has to get the stamps in the book to keep the warrenty alive, so I'll just shut up and pay up.
You don't need to go to the dealer to get stamps and keep you warranty.
RonFleet
Posts: 144
Joined: Sun Aug 16, 2020 4:48 pm
Location: Hampshire

Post by RonFleet »

My local Volvo main dealer has quoted me £330 for its first service - due at the beginning of March. Seems pretty standard.
Cheers,
Ron

XC40 B3 Plus Automatic
Fjord Blue
XC40Warwick
Posts: 61
Joined: Thu Aug 09, 2018 1:23 pm
Location: Dordogne, France

Post by XC40Warwick »

D4 AWD - Y1 service was 253 GBP (February 2019), Y2 was about 350 ish (February 2020). Very reasonable compared to Citroen previously who were almost as expensive and provided 0 customer service. Bells of Northampton are my preferred dealer - always helpful, cheerful and excellent service.
XC40 FE D4 Crystal White 20" with LAVA
DanishPastry
Posts: 134
Joined: Mon Sep 14, 2020 4:07 pm
Location: West London

Post by DanishPastry »

The VoC app lets you select any dealer in the country, and then shows the list price of the service at that dealer. Checked the nearest dozen and they vary between £255 (authorised service centre) and £310 (dealer).

Anyway, NBD.
MY2020 R-Design
Norton
Posts: 30
Joined: Thu Jul 30, 2020 6:29 pm

Post by Norton »

"Roadside Assistance is offered free of charge providing the car has been serviced regularly at an authorised Volvo workshop."
https://www.volvocars.com/mt/support/ma ... bscription

Remember that if you get your service done at somewhere other than an authorised Volvo workshop you won't be able to use Volvo On Call's energency roadside assistance.
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