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SECOND RECALL

Posted: Sat May 23, 2020 5:12 pm
by billybobb2019
Just had a call from volvo assistance - was about to stop her and say i’d had the software done but she informed me that there are a small number of XC40’s missing bolts on the brake booster ! mine is affected (picked it up 6/3/2020) they offered a doorstep tech to do it but i’ll take it to the dealer.

Re: SECOND RECALL

Posted: Sat May 23, 2020 5:34 pm
by squint
billybobb2019 wrote: Sat May 23, 2020 5:12 pm Just had a call from volvo assistance - was about to stop her and say i’d had the software done but she informed me that there are a small number of XC40’s missing bolts on the brake booster ! mine is affected (picked it up 6/3/2020) they offered a doorstep tech to do it but i’ll take it to the dealer.
I collected mine the day after you. According to Volvo web site recall section on inputting my VIN number there are no recalls due on my car - it was last refreshed yesterday.

Are you saying Volvo rang you on a Saturday afternoon and you hadn’t rung them first? - if so, that sounds serious does it not?

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:27 pm
by Dermottdog
squint wrote: Sat May 23, 2020 5:34 pm
billybobb2019 wrote: Sat May 23, 2020 5:12 pm Just had a call from volvo assistance - was about to stop her and say i’d had the software done but she informed me that there are a small number of XC40’s missing bolts on the brake booster ! mine is affected (picked it up 6/3/2020) they offered a doorstep tech to do it but i’ll take it to the dealer.
I collected mine the day after you. According to Volvo web site recall section on inputting my VIN number there are no recalls due on my car - it was last refreshed yesterday.

Are you saying Volvo rang you on a Saturday afternoon and you hadn’t rung them first? - if so, that sounds serious does it not?
Squint - your car is the garage anyway. Get them to add it to the list....

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:33 pm
by squint
Dermottdog wrote: Sat May 23, 2020 6:27 pm
squint wrote: Sat May 23, 2020 5:34 pm
billybobb2019 wrote: Sat May 23, 2020 5:12 pm Just had a call from volvo assistance - was about to stop her and say i’d had the software done but she informed me that there are a small number of XC40’s missing bolts on the brake booster ! mine is affected (picked it up 6/3/2020) they offered a doorstep tech to do it but i’ll take it to the dealer.
I collected mine the day after you. According to Volvo web site recall section on inputting my VIN number there are no recalls due on my car - it was last refreshed yesterday.

Are you saying Volvo rang you on a Saturday afternoon and you hadn’t rung them first? - if so, that sounds serious does it not?
Squint - your car is the garage anyway. Get them to add it to the list....
Oh you now know me so well!!

I'm just surprised that billybob2019 was called by Volvo - rather than a recall letter - and they offer to send someone round - that sounds serious to me - is his car safe to drive?

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:43 pm
by billybobb2019
She assured me it was but when she said he was coming tomorrow! on a sunday i thought i’m not driving the thing till it’s been looked at! at first i thought it was a scam but i called them back and it’s legit

very worrying tbh

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:44 pm
by billybobb2019
she said the reason they are offering a technician visit is because of the COVID situation- i’m actually worried it’s serious and they are not saying - she said it was a very small number have had the brake booster bolts attached correctly but it’s safe to drive

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:47 pm
by squint
But you are still taking the car yourself to the dealer?

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:54 pm
by billybobb2019
nope - i had second thoughts and the tech is coming tomorrow now- sunday on a BH weekend ! nice money if you can make it !

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:56 pm
by squint
Out of interest I am going to ring Volvo assistance now - I know my car is in the garage but I am very curious

Re: SECOND RECALL

Posted: Sat May 23, 2020 6:58 pm
by billybobb2019
i went on the volvo recall page and there are 2 but doesn’t say - as said had the software done last week so must be new....and maybe serious!