Volvo On Call Set Up

All Volvo XC40 related discussions
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emnick
Posts: 8
Joined: Sun Sep 27, 2020 7:49 pm

Post by emnick »

Hi all tried a search on here but no joy,
Just picked up my XC40 yesterday and trying to set up Volvo on call so I can use app, says I’m missing a pin?

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pjm007
Posts: 940
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Location: UK

Post by pjm007 »

emnick wrote: Sat Jan 23, 2021 3:16 pm Hi all tried a search on here but no joy,
Just picked up my XC40 yesterday and trying to set up Volvo on call so I can use app, says I’m missing a pin?

I got this email, presumably set up by my dealer.

5A837364-899A-421D-B592-25F7599A81BB.jpeg

Two XC40s - so far! Inscription Pro T5 AWD Auto - Glacier Silver/Blond/21”, fully loaded, from Jan thro Sep 2021. Polestarred. :) Also one of the first FEs - a D4 AWD Auto - Bursting Blue/Charcoal/20" from Mar thro Aug 2018. Also Polestarred. :o
emnick
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Joined: Sun Sep 27, 2020 7:49 pm

Post by emnick »

Thanks for that much appreciated
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skimm
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Joined: Fri Oct 16, 2020 6:05 pm

Post by skimm »

Yes, you need this set up by your dealer - you can't get it to work otherwise.
T5 Twin Engine Plug-in Hybrid, R-Design Pro, Crystal White, Intellisafe Pro, Convenience Pack, Xenium Pack, Winter Plus Pack. Sensus Connect with H&K Sound System, Foldable Tow Bar Feb-20
blastpipe
Posts: 565
Joined: Tue Aug 28, 2018 9:04 pm
Location: UK

Post by blastpipe »

pjm007 wrote: Sat Jan 23, 2021 3:32 pm
emnick wrote: Sat Jan 23, 2021 3:16 pm Hi all tried a search on here but no joy,
Just picked up my XC40 yesterday and trying to set up Volvo on call so I can use app, says I’m missing a pin?

I got this email, presumably set up by my dealer.

5A837364-899A-421D-B592-25F7599A81BB.jpeg
Yes I got an email like that on the day I was due to pick the car up. I remember giving details to the dealer so they could set it up beforehand.
T4 Auto AWD R Design March 2019
emnick
Posts: 8
Joined: Sun Sep 27, 2020 7:49 pm

Post by emnick »

Hi all got letter from dealer but now having issue pairing with the car it’s hanging on “connecting “ on the make sure ignition is on page - did anyone have the same issue ?
Felindre
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Location: South Wales, UK

Post by Felindre »

Have you found the instructions here? viewtopic.php?f=8&t=2477&start=20#p21941 They seem comprehensive.
B4 AWD Inscription , Fusion Red, Blond interior. Drivers Assist, Climate, Tinted rear windows and Towing pack.
Ordered 14 Dec 20, delivered 10 March 21
emnick
Posts: 8
Joined: Sun Sep 27, 2020 7:49 pm

Post by emnick »

Thanks for that link the issue I'm having is with the IOS app though not the PSIM- anyone had similar issues?
blastpipe
Posts: 565
Joined: Tue Aug 28, 2018 9:04 pm
Location: UK

Post by blastpipe »

I've read occasional some owners have had problems...the search function on the forum is quite good.

e.g. viewtopic.php?f=8&t=2244

Otherwise contact your dealer and get them to fix it.
T4 Auto AWD R Design March 2019
eugen61
Posts: 1211
Joined: Sun May 10, 2020 7:33 am

Post by eugen61 »

emnick wrote: Sun Jan 24, 2021 10:23 pm Thanks for that link the issue I'm having is with the IOS app though not the PSIM- anyone had similar issues?
Make sure you have the latest version of the VOC app. The new version 4.9.0 has fixed some bugs in the iOS app.
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