Download center - no service

Faults and Technical chat for the Volvo XC40
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TMi
Posts: 2
Joined: Sun Dec 02, 2018 12:15 am

Download center - no service

Post by TMi » Sun Dec 02, 2018 12:23 am

Hi folks, my XC40 is unable to connect with the download center so I can’t see or download any apps. Tried several things:
- connection by WiFi, Bluetooth and car modem. Nothing changes. Black screen says unable to connect with the service although the WiFi or modem signal is strong...
Who can help me out?
Greetings from Belgium.
Christal white T4 R


Whiterdesign
Posts: 28
Joined: Thu Sep 14, 2017 3:58 pm

Re: Download center - no service

Post by Whiterdesign » Sun Dec 02, 2018 6:29 pm

The download centre has been down today.,don’t know if it’s back yet


TMi
Posts: 2
Joined: Sun Dec 02, 2018 12:15 am

Re: Download center - no service

Post by TMi » Thu Dec 13, 2018 6:50 pm

Hi, download center is still not working after several software updates. WiFi isn't able to connect with any service.
Christal white T4 R


ChrisS777
Posts: 32
Joined: Mon Mar 26, 2018 7:32 pm

Re: Download center - no service

Post by ChrisS777 » Fri Dec 14, 2018 5:59 am

Hi
I had similar problem with the download center giving me the same error. It was caused by the car not being able to connect to the internet (the internet sign that is supposed to show on the top left hand side did not appear) and apparently my isp (same for wifi, mobile) was blocking Volvo server.
Try a different isp if you can to see if this problem goes away.


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