My XC40 doesnt hear me.

Faults and Technical chat for the Volvo XC40
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karlneumann
Posts: 2
Joined: Tue Nov 27, 2018 4:32 am

Post by karlneumann »

Hi everyone!

New owner of a Momentum T4. All is super!
But it looks that the microphone doesnt work:
When i do a phone call the other person didnt hear me, and neither the voice control or siri (apple car play).

Any sugestion about it?

Thanks.

Beeko Bill
Posts: 55
Joined: Sun Apr 01, 2018 2:39 pm

Post by Beeko Bill »

Turn the volume on your phone up.
morrishey
Posts: 140
Joined: Sat Mar 17, 2018 7:12 pm
Location: Hampshire, UK

Post by morrishey »

How is the phone connected to the car - bluetooth, CarPlay?

Have you tried one of the other types of connection?

Do the normal car commands (set heat to... navigate to... etc) work, either with or without the phone connected?

I'm no XC40 technical whizz, but you should be able to work out with a bit of trial and error whether the issue is with phone or car. Otherwise a drop in to the dealer should allow the salesman to see that you're doing it all correctly and then to further investigate if there's an issue.
XC40 T5 FE, Fusion Red, 20inch wheels.
Ordered 15th March. Delivery, originally June, delivered 26th October.
karlneumann
Posts: 2
Joined: Tue Nov 27, 2018 4:32 am

Post by karlneumann »

Thanks for the answers!

I did the trial and error (normal) procedure in this case, but i had not any response: looks like the car microphone is not connected to the all system, a “hardware” issue more than a “software”: Didnt work with the phone and neither with the car voice control, it is totally mute.

Dealer give me an appoinment today... will see what really happened and i will tell you guys.

Thanks again!
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