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Production fault - bump in bodywork

Posted: Fri Sep 14, 2018 8:33 am
by Christoph99
Reposted from general forum

Aaagh!! Noticed the other day that I have a mark on the paintwork... It's at the back on the left corner of the car about 10 cm below the lights, a small bump obviously caused from the inside of the car. Only that there is no access to that part of the car from the boot - the felt lining covers the area and provides good protection for it. Dealer agrees that it must be a production fault, e.g. a component or other object must have hit the inside of the body shell during manufacture and made a dent on the inside. So annoying. Had salesman and two other guys from the dealership looking at the matter the other day, now they've referred it to Volvo Cars and I'm waiting for a solution. Bummer.