New car 1 hr old covered in black sticky substance ?

Faults and Technical chat for the Volvo XC40
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Y21nsy
Posts: 1
Joined: Wed Sep 05, 2018 6:17 pm

Post by Y21nsy »

Hi all

Just picked my brand new XC40 Limited edition up today and whilst back home looking at all the gadgets on it my dog went under car to fetch its ball to come out absolutly covered in a thick black substance. Instant reaction was oil but its really thick and jet black. nothing on floor but car is covered in it underneath engine. My poor dog (silver weimaraner pup is covered in the stuff and wont come off her coat.
Rang dealer who has sent someone someone to fetch it but seemed to think its normal! Fuming is an understatement. Any ideas what it could be ?

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