Map update don't work

Faults and Technical chat for the Volvo XC40
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Vaerlose, DK
Posts: 10
Joined: Tue Aug 28, 2018 4:28 pm

Post by Vaerlose, DK »

We are driving from Denmark to Italy next week and want the newest maps.
However, when connecting the USB stick with the maps I get the message (my translation from Danish):
"The map update service is occupied. Try again later"
Trying again after a 600 km trip gave the same result.
I have earlier updated Scandinavia without problems, and have not initiated any other updates.
Any suggestions?
XC40 Momentum, First Mover. T5 aut. AWD. Onyx Black, 18". On the road since March '18.

Madmoondog
Posts: 4
Joined: Sat Sep 01, 2018 12:27 am

Post by Madmoondog »

Not much help, but I have not had any issues updating when the car is directly connected to wifi.
Vaerlose, DK
Posts: 10
Joined: Tue Aug 28, 2018 4:28 pm

Post by Vaerlose, DK »

After consulting Volvo Support & Contact I was advised til go to the workshop. They fixed the problem within half an hour removing the blockage. I don't know exactly what they did. Afterwards it took almost a hour to update the map (entire Europe) from the USB stick, and everything works now.
XC40 Momentum, First Mover. T5 aut. AWD. Onyx Black, 18". On the road since March '18.
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