Deformed window guide trim

Faults and Technical chat for the Volvo XC40
Metroman
Posts: 81
Joined: Mon Mar 09, 2020 11:29 pm

Post by Metroman »

Hi Everyone,

I have today had the window guide trim on the drivers door replaced on my ( just) 1 year old XC40. The trim had warped and bowed out so that the rubber strip no longer made an effective seal, apparently this is a known fault as a current active TSB exists.

Worth checking if there are any signs of this on your vehicles as I didn't notice it immediately ,it seems the distortion is a gradual process.
XC40 D3 Inscription Pro Auto in Denim Blue with Convenience, Xenium and Intellisafe pro packs plus smartphone integration , tinted rear windows and spare wheel.

Dermottdog
Posts: 768
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Post by Dermottdog »

Metroman wrote: Thu Jul 08, 2021 10:51 pm Hi Everyone,

I have today had the window guide trim on the drivers door replaced on my ( just) 1 year old XC40. The trim had warped and bowed out so that the rubber strip no longer made an effective seal, apparently this is a known fault as a current active TSB exists.

Worth checking if there are any signs of this on your vehicles as I didn't notice it immediately ,it seems the distortion is a gradual process.
Hey Metroman, can you post a picture of the part that you refer to please.
R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.
Metroman
Posts: 81
Joined: Mon Mar 09, 2020 11:29 pm

Post by Metroman »

8B764E53-ED60-4A19-A5AA-804FE3387EEA.jpeg

Hopefully this has worked
XC40 D3 Inscription Pro Auto in Denim Blue with Convenience, Xenium and Intellisafe pro packs plus smartphone integration , tinted rear windows and spare wheel.
Dermottdog
Posts: 768
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Post by Dermottdog »

Metroman wrote: Fri Jul 09, 2021 6:24 pm 8B764E53-ED60-4A19-A5AA-804FE3387EEA.jpegHopefully this has worked
Brilliant. Thanks for your reply. I will keep an eye on my passenger front window. Noticed today that the top bit has a small bulge.

2FB1E589-54DA-4606-96AC-24E8EB21E4F4.jpeg

R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.
Metroman
Posts: 81
Joined: Mon Mar 09, 2020 11:29 pm

Post by Metroman »

Yes that’s how mine looked, it was done under warranty as there is an active TSB (in the U.S. ) that describes this as a fault. The service operator at the dealership still tried to imply he did me a favour by allowing this to go through as a warranty claim…..yeah right!
TSB details

F081871C-1E1C-45AF-A6AC-7A124F3754E8.jpeg

XC40 D3 Inscription Pro Auto in Denim Blue with Convenience, Xenium and Intellisafe pro packs plus smartphone integration , tinted rear windows and spare wheel.
Dermottdog
Posts: 768
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Post by Dermottdog »

Metroman wrote: Fri Jul 09, 2021 7:22 pm Yes that’s how mine looked, it was done under warranty as there is an active TSB (in the U.S. ) that describes this as a fault. The service operator at the dealership still tried to imply he did me a favour by allowing this to go through as a warranty claim…..yeah right!
TSB details
F081871C-1E1C-45AF-A6AC-7A124F3754E8.jpeg
Fantastic. Great info. Forums at their best!! 👏🏻
R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.
kimiuk2003
Posts: 2
Joined: Mon May 22, 2023 6:35 pm

Post by kimiuk2003 »

I have the same problem. My car is just a year old. Took to Volvo and says it’s not a manufacturing fault! Service report says that trim is bent hence it has come loose , with a noteiy can be replaced but may happen again and I have yo pay. Now, just found it’s quite a common thing. Not really happy with Volvo service experience at all for a lot of reasons!
Andy40
Posts: 445
Joined: Sat Mar 26, 2022 10:24 am

Post by Andy40 »

I had this, managed to re-adjust / manipulate the trim piece back in place and was okay.
stu22
Posts: 260
Joined: Mon Mar 04, 2019 12:36 pm
Location: Colchester

Post by stu22 »

We recently had similar on our XC60 - Volvo replaced FOC under warranty, Tech did mention that these are one-shot fittings too - once adrift they never refit again correctly.
ScottieG
Posts: 8
Joined: Thu May 18, 2023 8:16 am

Post by ScottieG »

We spotted this on the near side rear door about 2 weeks after picking up my xc40 BEV. The wife noticed it after we went to collect car from charging in a public car park and thought someone had tried to get in. I’ve pushed it back into shape and seems to be fine now. Will keep an eye open for it.
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