This started 2-3 days ago. On the app, I can see all the real-time info regarding the car, correct temperature, fuel level even the most recent journey details. But when I send a command to the car (remote start, flash lights or lock/unlock) app waits waits waits and times out.
Having up to date information makes me think app and the car can communicate so not sure what is causing commands to fail.
Has anyone had a similar issue ? Any known way of "resetting" things ?
Volvo on call app misbehaves
Figured this one out. I just noticed that the issue has started about 3 days after car's arrival and remote operations were just working fine for those three days. This is the time it took for me to configure internal modem, and internal modem sim has bad reception in my area, hence remote control was failing. Everything went back to normal today when I turned off car modem.
I suppose remote control normally uses on-call's built-in sim, but it prefers car modem if it is activated ? A cost saving trick perhaps.
I suppose remote control normally uses on-call's built-in sim, but it prefers car modem if it is activated ? A cost saving trick perhaps.
T3 R-Design MY21 (without paddles )
-
- Posts: 65
- Joined: Thu Sep 14, 2017 3:58 pm
Your correct, if extra sim fitted then VOC uses this Sim not the built in one.
The built in Volvo SIM is operating in roaming, it’s not linked to a single network. It will connect to any network with data coverage in the area, thus providing the best possible connectivity for VOC services in case of need. The extra SIM is linked to a single network and therefore can have limited coverage in some areas.Whiterdesign wrote: ↑Mon Dec 28, 2020 9:08 pm Your correct, if extra sim fitted then VOC uses this Sim not the built in one.