WiFi Vodafone SIM

Faults and Technical chat for the Volvo XC40
PreservedKillick
Posts: 51
Joined: Sat Feb 01, 2020 5:33 pm

Post by PreservedKillick »

https://www.volvocars.com/uk/about/huma ... c/activate

I cannot activate the Vodafone SIM to move beyond Sep 3 in the above link from Volvo.

Apparently, Vodafone require the IMSI number from the dealer in order to allow them to load the card and to help me register with them.

I’ll post an update when solved.
XC40 T5 R Design Pro AWD Polestar

billybobb2019
Posts: 77
Joined: Mon Jan 13, 2020 8:43 pm

Post by billybobb2019 »

if you get any further please if you can let me know i’m
in exactly the same position - so frustrating!
BiddyR
Posts: 25
Joined: Mon Sep 09, 2019 6:20 pm

Post by BiddyR »

Same
T4 R Design Pro FWD
DarrenF
Posts: 274
Joined: Tue Jul 16, 2019 4:50 pm

Post by DarrenF »

I did post about this a few months ago but the trick is...

You need the SIM to register on the Voda network and this takes time so refresh the page every 30 seconds. It can take up to 15 minutes so just keep refreshing. Mine took about 7-10 minutes I seem to remember. Just keep going until it connects
XC40 T5 R-Design Pro in Bursting Blue with Convenience, Intellisafe Pro, Winter Plus and Xenium Packs and a few other bits. Ordered July'19 picked up end of Nov'19.
PreservedKillick
Posts: 51
Joined: Sat Feb 01, 2020 5:33 pm

Post by PreservedKillick »

Thank you.
I methodically followed the steps that you posted many times. The end result was always ‘Sorry you must be using your cars WiFi hotspot’ on the Vodafone registration page. 🤷‍♂️

I will give it another few tries later.

348343B2-2991-4E1B-92EB-3CF5E23770F0.png

XC40 T5 R Design Pro AWD Polestar
Dermottdog
Posts: 768
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Post by Dermottdog »

PreservedKillick wrote: Sat Mar 07, 2020 6:52 pm https://www.volvocars.com/uk/about/huma ... c/activate

I cannot activate the Vodafone SIM to move beyond Sep 3 in the above link from Volvo.

Apparently, Vodafone require the IMSI number from the dealer in order to allow them to load the card and to help me register with them.

I’ll post an update when solved.
Lucky old you!

I can’t get the globe to show (a couple of steps before sim registration 🙁
R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.
Deleted User 2504

Post by Deleted User 2504 »

I took mine back to the dealer. Had the salesman and a technician sitting in the car. The technician finally sorted it after about 15 mins. I would have never been able to go through all the steps.

I suggest you go back to the dealer, if it’s part of your deal, and get them to do it.
PreservedKillick
Posts: 51
Joined: Sat Feb 01, 2020 5:33 pm

Post by PreservedKillick »

Thanks all.

Just spent the last hour trying again with different devices and browser combinations: iPhone/iPad, Safari/Firefox - no luck.

At least I learned how to check the oil level and discovered the car is fitted with TPMS during the waiting!

Booked in with the dealer for later this week.
XC40 T5 R Design Pro AWD Polestar
DarrenF
Posts: 274
Joined: Tue Jul 16, 2019 4:50 pm

Post by DarrenF »

PreservedKillick wrote: Sun Mar 08, 2020 12:58 pm Thank you.
I methodically followed the steps that you posted many times. The end result was always ‘Sorry you must be using your cars WiFi hotspot’ on the Vodafone registration page. 🤷‍♂️

I will give it another few tries later.348343B2-2991-4E1B-92EB-3CF5E23770F0.png
That message normally means you are using the devices mobile signal or gone back on to you home wifi and are no longer on the car hotspot.

I will see if I can dig out the instructions I was given by the dealership and post them here
XC40 T5 R-Design Pro in Bursting Blue with Convenience, Intellisafe Pro, Winter Plus and Xenium Packs and a few other bits. Ordered July'19 picked up end of Nov'19.
Dermottdog
Posts: 768
Joined: Sat Jul 06, 2019 7:39 pm
Location: Orpington, Kent

Post by Dermottdog »

Found these in a search. I can’t seem to get the globe to appear as per instructions on page 2.

C0ED3180-50E6-4A24-9971-BFA4047DFEB9.png

6EBBE187-5288-4FB0-898C-07BB993951CE.png

R Design Pro T5 AWD in Crystal White. Convenience Pack, Front Parking and Apple Car. Couldn’t afford anything else!! Arriving late September 2019.
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