Infotainment crashing/going blank

Faults and Technical chat for the Volvo XC40
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Burmey
Posts: 24
Joined: Thu May 02, 2019 4:52 pm

Post by Burmey »

Has anyone else had their infotainment system go blank? In the middle of a phonecall and heard a buzzing for about 2 minutes (not a speaker like buzz, more electrical) and then the screen went blank and i could no longer hear the caller. System resumed less than 30 seconds later so I redialled , connected and after a minute the same thing happened again. Third time I was lucky and completed my call ok. All normal again now.
It looked like the whole system shut down. My radio occasionally can’t get dab signals (in areas where it’s normally fine) so that’s another blip in the system I think
V40, XC90, XC60, and now First Edition 2nd owner since November 2018 XC40 Red.

Silver Moose
Posts: 344
Joined: Wed Dec 26, 2018 9:10 am

Post by Silver Moose »

Again, this is probably addressed in latest software (listed as 'Performance and stability improvements in the infotainment system')

Try reporting problem to your dealer, they may apply the latest update for you.
Real name Carl
T4 Inscription Pro ordered 13/12/2018 - collected 30/3/2019
Bright Silver/Charcoal
Convenience pack, Intellisafe Pro, 360 camera
CesarCastro
Posts: 20
Joined: Mon Apr 22, 2019 7:47 pm

Post by CesarCastro »

That happened to me when playing music using a USB pen.
infotainment would go black and reset.
Problem was the USB pen.
Using a better pen I had no more problems.
XC40 T3
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