First Edition - Driver Support System Failure

Faults and Technical chat for the Volvo XC40
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Julian B
Posts: 55
Joined: Sun Apr 22, 2018 2:23 pm

First Edition - Driver Support System Failure

Post by Julian B » Wed Jan 02, 2019 11:56 am

Within a week of taking delivery of my First Edition D4 most parts of the Driver Support System failed ie, Bliss, City Safety, Cameras, etc etc.
The car was returned to the Volvo Main Dealer were I was informed a Software Update had resolved the problem.
Over the Christmas period, a similar problem occurred with the following warnings indicated;
"Driver Support System Reduced Functionality"
"Headlight Malfunction"
The parts of the Driver Support System which failed are as follows;
Bliss.
City safety.
Headlights Full Beam Assistance.
Cross Traffic Alert.
Adaptive Cruise Control.
Collision Avoidance assistance.
Cameras,
Road Sign Information.
Lane Keeping Aid.
With it being the holiday period I delayed contacting my Volvo Dealer about the re occurrence of the problem, but yesterday after five days of failure the car just returned back to normal without any intervention.
As any one had a similar problem or any ideas as to what the problem might be ?
The cameras and sensor area are clean and OK.
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First Edition | D4 | AWD | Auto | Crystal White |20" Wheels | Polestar | Ordered 14th March 2018 | Delivered 9th October 2018


mss911
Posts: 29
Joined: Sat Oct 06, 2018 9:11 pm

Re: First Edition - Driver Support System Failure

Post by mss911 » Wed Jan 02, 2019 12:19 pm

Has your car had the software update as part of the Volvo Recall notice sent out ? I think this came out November / December time.

These errors are listed as possible issues resolved by this recall.


Julian B
Posts: 55
Joined: Sun Apr 22, 2018 2:23 pm

Re: First Edition - Driver Support System Failure

Post by Julian B » Wed Jan 02, 2019 8:43 pm

Thanks mss911, I have not received any Volvo Recall Notices.
The car was just off the production line at the beginning of October and it had a software update in the third week in October to rectify the Driver Support System Failure.
I will make arrangements with the Volvo Dealership for a further software upgrade, ensuring I have the latest updates to prevent these failures.
Still think it is a great car.
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First Edition | D4 | AWD | Auto | Crystal White | 20" Wheels | Polestar | Ordered 14th March 2018 | Delivered 9th October 2018


pp67
Posts: 62
Joined: Thu May 31, 2018 11:36 am

Re: First Edition - Driver Support System Failure

Post by pp67 » Mon Apr 01, 2019 10:03 am

I had the same problem yesterday :(
Everything was fine when I parked the car but 3 hours later when I went to drive home all the driver support systems were not available.
The sat nav did initially work but with no traffic flow showing which I guess was because the onboard sim/modem was also not working.
Part way through the journey home the satnav also got confused with the map showing that I was heading north through fields when I was actually heading south... on roads!!
I then parked up for about 10 minutes hoping things would reset but alas they did not.
This morning everything is back to normal and all working fine :? :roll:
I will give the dealer a call to see what they think but I wish there was a way to reboot the system when there are problems like this.
XC40 D4 First Edition - Crystal White , 20" Wheels, Polestar - Delivered June'18


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